Sheraton Raleigh Hotel, Raleigh - Reviews, Room Options & Prices 2025

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About the Hotel

421 South Salisbury Street, Raleigh, North Carolina, United States of America, 27601

The 3-star Sheraton Raleigh Hotel offers 13000 square feet of event space with 600-person capacity in downtown, steps from amphitheaters, museums, restaurants, and breweries.

Modern Room Amenities

All guestrooms at Sheraton Raleigh Hotel feature premium bedding, laptop-friendly workspaces, and free WiFi. High-floor rooms provide exclusive Club Lounge access with downtown views.

Italian Dining Experience

Jimmy V's Osteria + Bar serves modern Italian cuisine, wood-fired pizzas, and traditional comfort food. The venue showcases the largest open-air patio in Raleigh and offers local draft beers from Aviator, Big Boss, and Red Oak Brewing Company.

Business and Fitness

The property features a brand-new Sheraton Fitness center and full-service business center. Conference facilities include versatile seating arrangements and AV equipment.

Downtown Connectivity

Located 15.5 miles from Raleigh-Durham International Airport, the hotel provides walking access to the state capitol, Progress Energy Center, and NC State campus.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Tradition King Room

Max:

2 persons

27 m²

Bed options:

1 King Size Bed

Shower

Heating

room details

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Tradition Guest Room

Max:

2 persons

27 m²

Bed options:

1 King Size Bed

Shower

Heating

room details

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Upper Floors King Room

Max:

2 persons

27 m²

Bed options:

1 King Size Bed

Shower

Heating

room details

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Price and Room Availability Calendar

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Getting around

A guide to all available transportation options

City Center

Raleigh1400 ft

Airports

Raleigh-Durham International (RDU) 14.9 mi

Fayetteville Regional (FAY) 67.4 mi

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Paid Wi-Fi

Parking

Parking lot

Baggage storage

24-hour services

24-hour reception

General

No smoking on site
No parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Baggage storage
ATM/Cash machine
Coffee shop
Vending machines

Sports & Fitness

Fitness center

Services

Room service
Dry cleaning
Tours/Ticket assistance

Dining

Restaurant
Bar/ Lounge area

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs

Facilities for people with disabilities

Toilet for disabled

Room features

Paid Wi-Fi in rooms
Air conditioning
Heating
Sitting area
Tea and coffee facilities
Ironing facilities
Rollaway beds

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

421 South Salisbury Street, Raleigh, North Carolina, United States of America, 27601

Map view

street view

421 South Salisbury Street, Raleigh, North Carolina, United States of America, 27601

City landmarks

Museums

Marbles Kids Museum

2400 ft

Parks

Pullen Park

1.4 mi

Museums

North Carolina Museum of History

3400 ft

226 E Martin St

Acorn in Moore Square

2200 ft

Museums

CAM Raleigh

2200 ft

Public Building

North Carolina State Capitol

2200 ft

Franklin Street

Historic Oakwood

4200 ft

160 S Saint Marys St

Joel Lane Museum House

3500 ft

Glenwood South

1.0 mi

Church

Sacred Heart Cathedral

2100 ft

Bridges

Morgan Street Food Hall

2200 ft

Bridges

Boylan Bridge

2900 ft

Raleigh

J.S. Dorton Arena

4600 ft

2 South West Street

Flex Nightclub

2600 ft

1 Mimosa St

Mordecai Historic Park

1.3 mi

Nearby

Museums

North Carolina Museum of Natural Sciences

1800 ft

Convention Center

Raleigh Convention Center

600 ft

Museums

City of Raleigh Museum

900 ft

200 N Blount St

The North Carolina Executive Mansion

1800 ft

327 W Davie St

Videri Chocolate Factory

1500 ft

300 S McDowell St Below Whiskey Kitchen

Imurj

1100 ft

Gallery

Artspace

1400 ft

Raleigh

City Market

1900 ft

Museums

Pope House Museum

1300 ft

Parks

Nash Square

1600 ft

500 S Salisbury St Raleigh Convention Center

Cree Shimmer Wall

700 ft

Market

DGX

1200 ft

Broadway Theatre

Kennedy Theater

1600 ft

337 S Salisbury St # 1000

Wake County Parks and Recreation

1800 ft

1 N Wilmington St

North Carolina Presidents Monument

1800 ft

Restaurants

Chick-fil-A

400 ft

400 Fayetteville St

Jimmy John's

700 ft

437 Fayetteville St

Plaza Cafe

800 ft

411 Fayetteville St Ste 109

Manhattan Cafe

900 ft

320 S Wilmington St Ste 115

Big Ed's City Market Restaurant

3600 ft

220 Wolfe Street

Mecca

1200 ft

13 E Martin St

Morning Times

1600 ft

10 East Hargett Street

Treat Ice Cream Scoop Shop

1800 ft

305 S Blount St

El Rodeo

1400 ft

329 S Blount St

Reviews and Ratings

Feedback from previous guests about their experience.

82%

enjoyed the hotel and would happily stay again

8.2/10

Great

Rooms

6.6

Location

8.8

Service

7.4

Dining

6.8

4/5 based on 265 reviews

#35 of 93 hotels in Raleigh based on Tripadvisor

Edwin

United States of America, December 2024

6.8/10

My stay at the Sheraton Raleigh Hotel was a mixed bag. While the location is fantastic with plenty of dining options nearby, I found the room to be less than stellar and in need of some updates. The staff was friendly, but the service could be hit or miss. Overall, I had some good moments, but there were also significant frustrations that affected my experience.

Rooms

6.0

The room I stayed in was on the smaller side and could use a facelift. The lighting situation was problematic, with one of the reading lights not working at all. Also, I found the absence of a microwave and fridge surprising. The bathroom had issues with extremely hot water, making it a hassle to get a comfortable temperature.

Service

5.0

The reception staff were welcoming and attentive upon arrival, which was a highlight for me. However, when I needed assistance later, the service lagged. I struggled to get through to the front desk for simple requests—a frustrating experience when I had to make multiple calls just to get a hairdryer or a fridge.

Location

8.0

The hotel's location is definitely a strong point. It's situated conveniently in downtown Raleigh, right across from the convention center and surrounded by numerous restaurants and bars, making it easy to walk around and explore.

Dining

7.0

I appreciated having an on-site restaurant, which was convenient for meals. The overall dining options in the area were plentiful, making it easy to find something to eat, though I didn’t get to try too much from the hotel restaurant itself.

Facilities

5.0

Facilities like the lobby were inviting and had a nice atmosphere, but I noticed some maintenance issues, particularly with cleanliness in the hallways and elevators. It seemed like they could benefit from a good deep clean and better upkeep in certain areas.

John

United States of America, December 2024

5.6/10

I had a really pleasant stay at the Sheraton Raleigh Hotel. The location was fantastic, right in downtown Raleigh and close to great restaurants and attractions. My room was clean, spacious, and featured a super comfortable king bed. However, I did experience some delays with the elevators and a minor drip noise in the bathroom, but overall, it was a great experience.

Rooms

8.0

My room was nice and clean, with a comfortable king bed that offered a great night's sleep. I appreciated the USB ports and the little reading lights on the headboard. However, I noticed the bathrooms could use a little updating, and I did hear a dripping noise after using the sink.

Service

9.0

The staff was really friendly and helped me with any questions I had. They even provided me with a toothbrush when I forgot mine.

Location

9.0

The location was perfect for exploring downtown Raleigh. I loved that I could easily walk to many restaurants and the convention center. It made getting around super convenient.

Dining

8.0

I used room service for breakfast, and while it was a bit pricey, the pastry plate was delicious and arrived promptly. I enjoyed the variety of teas offered.

Facilities

8.0

The hotel had great amenities like a nice fitness center and a stylish lobby. Room service was convenient, though it was on the pricey side.

Marshall

United States of America, November 2024

7.0/10

I had a mostly enjoyable stay at Sheraton Raleigh Hotel during a wedding weekend. the staff went above and beyond to ensure everything ran smoothly. However, I did encounter some maintenance issues with the elevators and in my room that detracted from the experience. Overall, the location was great, and the service was really good, but addressing these hotel concerns would enhance future visits.

Rooms

8.0

My room was comfortable, though it had some maintenance issues like a leaking air conditioning unit and a malfunctioning shower drain. The layout and cleanliness were more than adequate, but some areas could use attention.

Service

10.0

The service was truly excellent. every staff member I interacted with was attentive and genuinely eager to help, which made my stay feel special.

Location

9.0

The hotel's location was perfect for my needs. it was within walking distance of various attractions and dining options, which made it very convenient.

Dining

7.0

I didn't have breakfast at the hotel, but I heard it was decent. There could be more breakfast options available, but I enjoyed the atmosphere overall.

Facilities

7.0

The facilities were decent, though with some operational issues like broken elevators during my stay. it did make getting around a bit of a hassle.

Christopher

United States of America, October 2024

7.4/10

I had a mixed experience at the Sheraton Raleigh Hotel. The location is great, making it easy to explore downtown Raleigh, and the staff were mostly friendly and helpful. However, I encountered issues like inconsistent service and several maintenance problems that really affected my stay. Overall, while the hotel has potential, it needs improvements in several areas.

Rooms

5.0

The room was clean and spacious, with good amenities, but had maintenance issues like the A/C not functioning properly.

Service

5.0

Staff were friendly and tried to assist when issues arose, but overall customer service fell short during my stay.

Location

8.0

Fantastic location right in downtown, close to restaurants and attractions, which was a big plus for me.

Dining

5.0

Dining options were decent but overpriced for the quality; I'd expect better fare at that price point.

Facilities

5.0

Facilities were okay, but issues like the hot tub being out of order were disappointing.

Brad

United States of America, October 2024

7.2/10

I had a mixed experience at the Sheraton Raleigh Hotel. The location was excellent, right in the heart of downtown, making it easy to explore museums and restaurants on foot. However, my room felt small, and I faced some issues with the hot water and overall lighting. The staff were friendly and accommodating, which made my stay more pleasant despite these drawbacks.

Rooms

6.0

The room I had was spacious and comfortable, but it did feel a bit cramped with two queen beds. Also, the TV was a little smaller than I would have liked and there were lighting issues that needed attention.

Service

8.0

The staff were really friendly and helpful. Housekeeping was prompt when I asked for more coffee pods, and they generally seemed attentive to my needs.

Location

10.0

The location was fantastic, right in downtown Raleigh. Everything I wanted to visit, from the capital building to various restaurants, was within walking distance.

Dining

7.0

Dining options were decent, especially at Jimmy V.'s bar for drinks. However, I found breakfast choices to be limited, and would have appreciated more options.

Facilities

7.0

The facilities were generally good, with a parking garage available, though it came at an additional cost. I would have liked to see more amenities considering the price.